HOW-TO & FREQUENTLY ASKED QUESTIONS
There are some common questions we find people ask us. Below we have compiled the answers to those questions.
Want to know what to expect during your renovation process? Have questions about how to care for your products? Check out our How-To resources to find more detailed answers.
Have further questions? Use the button below to contact us.
FAQ
When purchasing products through Flor-Lay you are provided with manufactuer's waranty as well as a two year installation warranty
Shipping sets the installation. When ordering we are provided with an approximate ETA. From there, we are able to provide tentative dates, assuming product arrives in a timley mannor as well as checking for any possible damage once received. We can then confirm installation dates.
SPC is a stone composite core, meaning harder core. WPC is a wood composite core, meaning softer and warmer on the feet.
Tile comes in a variety of shapes, sizes and setting styles. The right kind of tile will depend on what type of installation you are needing. Think, any floor tile may be installed on the wall but not every wall tile can be installed on the floor.
No, it is not necessary. In fact, installers work more efficientley when there is not an audience.
Proudly serving Hinton, Jasper, Edson and surrounding areas for over 45 years!
Contact Us
Open Hours
Monday – Thursday 9 am - 5 pm
Friday 9 am - 4 pm
Saturday & Sunday: Closed
Location
858 D Carmichael Lane Hinton, AB
We are closed for all statutory holidays including the Friday before the long weekend.
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